• A minimum of a bachelor’s degree or equivalent work experience with specialization in Management Information Systems, Computer Science, Software Engineering, or other IT related discipline
• 3-5 years of experience with Object-Oriented Programming, preferably Java and/or proven hands-on website development experience using Adobe Experience Manager, showcasing your experience with HTML5, Responsive Designs, JavaScript frameworks (React JS, VueJS, Angular, jQuery…), CSS3, LESS/SASS, HTL/Sightly, Brackets, Sling and JCR Repository
• Experience and understanding of agile delivery processes, as well as leading practices around maximizing usability, maintainability and scalability
• Strong technical skills including understanding of software development principles
• A good communicator who is able to effectively communicate technological concepts in business parlance and vice versa
• Knowledge of products within the Adobe Experience Cloud and how different integrations work with Adobe Analytics.
• Solid client management skills – experience agency side and/or supporting large, diverse internal client groups
• A minimum five (5) years of experience in a technology operations management capacity and working with diverse and global teams
• Proven track record of working in multi-technology environments and understanding of the big picture
• Advanced knowledge of Application Management and Operations principles like ITIL, ITSM tools, etc.
• Advanced knowledge of different support models and support processes including incident management, problem management, release management, change management, SLA/KPI management, etc.)
• Advanced project management experience, comfortable working with matrix reporting structures
• Ability to develop and secure relationships with client management team members
• Ability to develop knowledge transfer materials and train junior resources
• Experience in managing, developing, and deploying complex JavaScript solutions (3 years+)
• Experience as a technical lead and/or project management experience (2 years+)
• Experience with Tag Management Systems, preferably Adobe Launch/Tealium/GTM or equivalent
• Experience with Adobe Experience Cloud products (Adobe Analytics, Adobe Target and Audience Manager)
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