Develop Outlook queues / shared Inboxes for small teams
Develop core Inbox functionality – workflow distribution of messages to the right Queue/Crew members based on defined attributes and service levels
Direct email to clients including vacation coverage and backup logic
Queue management within Dynamics including forms, views, etc
Email templates and content management capabilities for templates, inc. versioning
Integration with Secure Message Center and MS Exchange, method (i.e., web service, Boomi, etc.) to be determined during the design of Microsoft portal capabilities to deliver messages
Requirements :
7+ years of technical background
5+ years of development and customization experience with MS Dynamics CRM products
Development experience in MS Dynamics CRM integrations with external systems
Knowledge of MS Dynamics CRM 2016 (on-premises and online) out-of-the-box functionality
Experience with the development of MS Dynamics CRM Plugins, Workflows and Actions
Good knowledge of JavaScript and ASP.Net
Knowledge of unit testing concepts
Experience with CI/CD, Git, Jenkins and/or Azure DevOps
Experience architecting large Dynamics solutions end-to-end
Experience coordinating development activities across a team of Dynamics developers
Experience managing environment elevations of Dynamics solutions and data
Experience with the development of MS Dynamics CRM Plugins (C#), Workflows, Actions, Custom APIs and Power Automate Workflows