A consistent track record as an outcome-oriented leader and coach with a can-do mindset that empowers your people to be change agents, resilient, and working across boundaries to achieve desired outcomes
Knowledge & experience of modern product & solution development practices and flows, skilled in driving & evolving these practices to meet Customer needs
Technical knowledge of BNEW Products & Solutions
You think big, actively and consciously driving strategic efforts, with the requisite structure & governance
You are a multi-team player, known for being reliable, knowledgeable, and skilled in what you do. People like to work with you, and you build trust through your collaborative approach.
Impeccable communication skills
Requirements :
Be part of a pioneering team that makes industry defining Customer Experience of our Products & Solutions a reality!
Work closely with skilled professionals who systematically see to it that we in EUIR, in close cooperation with our sister EUs in BNEW, meet our Customer commitments and shape their needs
Establish an R&D CX transformation, ensuring our strategy, roadmap and plans are integrated into organizational & operative structures, applying OKRs as a way to create alignment and progress
Drive forward leaning R&D Global & Key Customer journeys & engagement, with systematic application of feedback loops and insights from across Customer journeys
Enable a strong eco-system of collaboration with BA & MA stakeholders that aligns and leverages on accountabilities of all of these organizations
Grow NDM (Network Delivery Management) competence center capability
Evolve Release/PI/CDx/Maintenance/Support strategies & roadmap to meet medium & long-term business and R&D needs
Work in close symbiosis with EUIR programs to secure that we deliver on our product & feature commitments