As a member of a collaborative Integrated RAN Customer Experience Technical Support Leadership team, facilitate realization of global strategies, priorities and transformation in close cooperation and collaboration with key stakeholders
Drive own accountabilities in the line, manage CSR, Emergency Handling, Continuous Deployment (CD) Support, Legacy functionality support in First Field introduction (FFI) for CD zone
Support key customer projects including technical support pertaining to digitalization and analytics
Drive Customer Centricity mindset enabled by engagement and feedback from our customers
Drive a learning organization mindset to continuously improve and grow
Enable proactive engagements with customers to build best in class trust and relationship
Requirements :
Sound product development experience and leading global development teams, with a demonstrated passion for development, continuous learning, and growth mindset.
Strong domain knowledge to have the needed credibility with our teams, our customers, and partners in the eco system
Experience in developing evolving technologies
Relevant tertiary qualification or commensurate working experience