The Billing Administrator will set up new client job codes in the firm’s proprietary accounting software (iPower), including all associated maintenance (e.g., budget rates)

Monitor WIPs, review engagement letters to determine fees to be charged, and liaise with managers to ensure out of pocket expenses are captured

Draft, finalize, and issue invoices to clients on a timely basis to support achievement of partners’ monthly billing targets (i.e., NIDO)

Liaise with managers to ensure internal revenue allocations are agreed in advance and billed as part of the progress billing cycle where applicable

Respond to client queries regarding invoices, including preparation of analyses and preparation of amended invoices when required (as directed by the partner/manager)

Prepare, finalize and issue credit notes, and prepare bad debt request forms or cash transfer request forms with partner approval

Update and manage fee and billing schedules

​The Billing Administrator will maintain and build internal and external client relationships by providing exceptional client service, and assisting with resolving complex client issues and suggest favourable solutions

The Billing Administrator will prepare monthly detailed analysis of WIP (as required by the partner/manager) to ensure the WIP value reflects what is expected to be recovered in fees from the client. When it doesn’t, prepare month-end WIP provisions for review with partner/manager

Monitor and/or manage the partner’s overall financial investment, including WIP, A/R and cash collection actuals to target (i.e. NIDO)

Track fees against budget, and conduct global fee reporting as required

The Billing Administrator will generate monthly aged A/R reports and review with partner to determine actions required for aging accounts

Provide collections with outstanding payment requests, as directed by manager/partner

Maintain A/R notes against the bill record to describe any follow up activities performed; prepare and maintain Year-to-Date fee summaries as required

Strong technical skills in Excel and Word

Strong knowledge of G-Suite

Strong understanding of end-to-end financial processes including a numerical aptitude

Experience working in a professional services firm is an asset, as is client service experience

Demonstrates a commitment to providing excellent client service, by building and maintaining productive relationships with both internal and external clients

Confidence to engage partners in billing, A/R management and collections activities

Demonstrates ability to work in a multi-tasked, fast-paced and changing matrixed environment independently, and with minimal direction

Self-starter with the ability to manage multiple projects and meet deadlines

The successful candidate requires, in addition to French, fluency in English as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada

A demonstrated commitment to valuing differences and working alongside diverse people and perspectives