Provide leadership and oversight to the technology and services teams to ensure adherence to both project deliverables and operational kpi’s are being met Partner across the DTS organization to ensure seamless service delivery where Infrastructure services are the dependent systems.
Project Responsibilities
Establish strategic views and roadmaps for each service area and execute projects to achieve the interim goals along the way to fulfillment of the vision.
Partner with stakeholders to deliver, maintain, and operate enterprise-wide solutions Resolve issues, identify risks, and escalate, as necessary Partner with the PMO to prepare overall project strategy, schedule, milestones, tasks, and estimates
People Management
Responsibilities Manage the recruitment and selection of a talented team Manage and report staffing, resource allocation, goal setting and measurements Effectively cultivate a culture of continuous improvement and teamwork among the staff Build and manage capabilities via integrated onshore and offshore team
Operational Responsibilities
Establish proactive operational measures to reduce production downtime incidents Lead efforts to continually improve process for Member Firms Create a team providing deep technical performance analysis capabilities to identify performance issues before being added to production. Integrate security standards and processes into daily work to meet and sustain compliance with Deloitte secure practices
Specific Responsibilities
Leads the CoE responsible for the printer program Provides printer hardware and software solutions globally
Defines global standards and negotiate global procurement deals leveraging the Combined purchasing power of Deloitte. Lead the inclusion of printing assets into the global CMDB and ensure all print solutions are secure and compliant with Cyber controls Leads and advises the development of technology strategy globally
Ensures innovation, global synergies, and brand protection. Develops strong working relationships across member firms and Deloitte Technology teams to encourage systems solutions that meet business needs. Anticipates client needs, identifies, and champions opportunities for the development and implementation of new services and methods to meet or exceed client needs.
Develops and manages IT budget plan working jointly with the DTS leadership Performs job-related duties as assigned.
Requirements :
Bachelor’s degree in computer science, engineering, information system or related field.
Master’s in information systems or business preferred.
Over 15 years of experience in technology in a large scale complex global organization
Extensive experience defining overall strategy and innovation for a global organization
Solid understanding of printer hardware and software solutions
Demonstrated ability balancing costs, risks, and schedule.
Experience architecting and designing End user technologies
Experience with defining and executing strategies and approaches around end user technologies
Minimum of 8 years managing multiple teams
Demonstrated ability to set and meet deadlines and manage related risks
Strong situational leadership instincts and abilities
Ability to manage and work with culturally and geographically diverse populations