- Create engaging and effective online content (microcopy, labels, page body copy, error messages, tooltips, help articles, emails, documents, and announcements).
- Create content for portal products, software applications, and user communications. Proofread the content for grammar, style, and tone of voice.
- Work with UX and UI designers to create delightful and effortless UX experiences through the use of content design principles and well-balanced layouts with finely tuned copy.
- Optimize the performance of UX writing via user testing and data validation.
- Combine data-driven and user-centric methodologies for better results.
- Collaborate with product owners, developers, and designers to translate business goals into a unique brand and product experiences.
- Participate in all stages of the project lifecycle, such as requirements gathering, user analysis, testing, implementation, and result analysis.

- 4+ years of UX content experience.
- An excellent team player with prior experience working with agile teams.
- Knowledge of Microsoft Office applications such as Word, Excel, and Outlook.
- Knowledge of information architecture, interactive design principles, web usability, SEO, taxonomy, and metadata is desirable.
- Desirable: experience with Miro, Figma, or other similar tools.
- Desirable: prior experience with activation workflows or in-app messaging.
- Advanced English level.