•    Their Region/Market –Key people from those markets. Have a high-level understanding of the markets they are part of and its dynamics like size, people, competency, clients, tier, etc.
•    The regional leader and partners in their market
•    The scope - what we are doing for them. what else we can do from our current portfolio; what unprecedented services are popping up. The activities we are performing for the market and understand another preparer’s work as a backup
•    Team Dynamics: Needs to have a complete understanding of the market teams in the region 
•    Understanding of Tools: Mercury, Workflow, WIP, etc. with an ability to suggest improvement ideas
•    Engagement Life Cycle: Preparers should have a good understanding of the entire WorkSmart Engagement Life cycle

•    Graduate /Postgraduate in any discipline
•    Business Administration/ Engineering/ Sig Sigma/ Project management professionals will be preferred.