Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure timely resolution of application issues and technical glitches. - Collaborate with cross-functional teams to identify and implement process improvements. - Conduct root cause analysis and implement corrective actions. - Develop and maintain technical documentation for applications and systems.
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