• Develop, write, and maintain high-quality technical documentation, including user manuals, API documentation, product descriptions,websites contents, whitepapers, case studies, and technical guides using tools like Confluence and MadCap Flare.

• Collaborate with product managers and developers to ensure accurate and clear documentation for both technical and non-technical audiences.

• Simplify and distill complex technical concepts into accessible content.

• Utilize AI-driven tools like ChatGPT to assist in content creation, idea generation, and ensuring content quality.

• Conduct research on industry trends and emerging technologies to create relevant and insightful content.

• Edit and proofread documentation using tools like Grammarly and Hemingway to ensure high standards of quality.

• Optimize content for SEO with the help of tools like Google Analytics, SEMrush, and Ahrefs.

• Oversee the organization and accessibility of the content library using CMS platforms such as WordPress and Drupal.

• Stay updated with industry trends, technology advancements, and the competitive landscape to produce relevant content.

• Proofread and edit content produced by other team members to ensure consistency in style, tone, and quality.

• Optimize content for SEO to increase visibility and engagement on digital platforms.

• Manage and maintain the content library, ensuring all documentation is up-to-date and easily accessible.

• Assist in the development of content strategies that align with company goals.

• 1-2 years of experience in technical content writing, preferably in the technology or IT services industry(B2B). 

• Strong writing, editing, and proofreading skills.

• Basic understanding of SEO principles and content optimization techniques.

• Ability to research and write on a variety of topics.

• Strong attention to detail and ability to meet deadlines.

• Strong communication and interpersonal skills.

• Strong knowledge of technical writing best practices, standards, and guidelines.

• Strong collaboration skills with the ability to work effectively across cross-functional teams. Comfortable seeking information from subject matter experts and capable of adapting to changing project requirements.

• Ability to manage multiple projects concurrently and stay updated on new trends and new technologies.

• Familiarity with keyword placement and SEO

Experience & Education 

• 1-2 years 

• Bachelor's degree in English, Communications, Computer Science, or a related field.