•            Domain, SSL, payment gateway and email Management (Registration, Renewal).

•            Collecting requirements/updating from Clients in both website and Desktop applications.

•            Complete detailed reports listing requests for technical assistance.

•            Providing client support to solve issues in both Website and Desktop applications.

•            Act as the initial point of contact for domain or website related concerns from clients.

•            Invoice generation for clients and follow up.

•            Plesk and C-panel management.

•            Maintain a working log detailing updates, as well as the date of completion.

•            Ability to prioritize and manage several milestones and tasks efficiently

•            Comfortable working in and assisting others through company help desk software’s.

•            Time-management skills and the ability to establish reasonable and attainable deadlines.