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Lead I - Product Implementation

UST

₹ / Month

Experience : 0 Yrs | Full Time

Description :

Lead the execution of Product Implementation plans to ensure on time on budget efficient and high-quality delivery
Lead the team of implementation Engineers; guiding them on the implementation processes
Ensure that every implementation follows the implementation process with associated risks and dependencies
Use implementation experience to actively build and refine tools and resources to support product implementations
Create effort estimation and ETA for deliverables ensuring adherence to timelines/SLAs wherever applicable
Build strong feedback loops and serve as the voice of the customer to internal partners advising improvements to product and delivery approaches
Manage setting up demos for clients as required
Partner with Lead II as required to substantiate any project escalations for quick and effective resolutions
Influence and improve customer satisfaction
Set OKRs for self/team and provide feedback of goals to team members
Escalate issues to the Lead II as required for resolution or escalation
Act as a strong communication bridge between all departments and the client to execute and deliver successful implementations

Requirements :

Ability to create and articulate impactful technical presentations featuring product implementation aspects.
Reliable with good time management skills
Strong analytical and problem-solving abilities
Exposure to product deployment with exceptional resolution skills.
Ability to maintain high motivation levels and positive dynamics within the team.

Chennai, Tamil Nadu, India

Last date to apply : 05-09-2023

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