• Review of experience Management activities (Demand trackers, bench Management, Tool updates) and Database Management
• Good analytical skills and generate reports and dashboards (Availability and Variance reports etc).
• Mailbox Support and Maintenance and demonstrates attention to detail
• Conflict resolution and problem solving (e.g. resource allocation on multiple projects and soft blocking by competency leaders)
• Mentor and provide on the job training for new associates.
• Proficient in MS office package and Intermediary level of expertise in data Visualization tools.
• Effective resource scheduling, maintenance, and updates
• Database management and reconciliation (Maintain and manage skill sets, competencies and certifications of client serving professionals)
• Basic Dashboard and reporting activities

Education:

• Graduate in related discipline

Experience:

• Prior work experience in same or related domain, 0 to 4 years
• Experience in multiple systems and applications
• Prior work experience in a large professional services or financial services company
• Experience working with clients from different countries (Desirable)
• Experience working in a business where the primary spoken language is English