Own account reporting and ensure relevant stakeholders receive and understand reported data
In liaison with the Client Service Partner and Director, own the account planning process and ensure regular reviews against planned milestones and targets.
Understand the strategic communication and stakeholder engagement requirements to progress the account plan agenda, and work with global teams to respond and deploy
Provide relevant knowledge to Account teams – focus on dissemination of business analysis and research, competitive intelligence and relevant firm thought leadership
To liaise and work with onshore account teams and internal business services groups to scope new support requirements, build processes for the execution of account management tasks, and ensure effective transition of work to the remote GDS support platform
Client Relationship Development
Contribute to complex account and business development needs, including global account planning, go-to-market research and strategy, pursuit or sales support, pitch development, among others
Work with BMC point of contact to plan and execute marketing initiatives that directly drive revenue
Accelerate strategy execution, particularly around prioritized Regions and strategic solutions.
Understand market trends, what is on our clients' agenda and how these translate into revenue generating opportunities. Monitor solution revenue to understand success, opportunities, underperformance
Communication
Coordinate with global network of regional account team meetings. Send updated account and sector content and information.
Develop and maintain relationships with service lines, Accounts, Market Segments, Emerging Markets and subsectors to serve as a two-way conduit for connection and communication
Responsible for working to develop high impact relationships and embedding ABD support into the processes of the accounts
Responsible for project management, quality control, review of deliverables, and for embedding the principles of exceptional client service of being connected, responsive and insightful in our support to the account teams and ABD stakeholders
Facilitation of knowledge sharing
Requirements :
Any Graduate
4-8 years' experience in Account management and data reporting and analysis
Strong Excel and PowerPoint skills.
Demonstrated strong written and oral communication skills
Ability to use both qualitative and quantitative research and analysis methodologies, including financial analysis skills, to synthesize information, review data inputs and provide analytic insights