• Full ownership of delivery and pre-sales in a client account ensuring the right balance between delivery of ongoing projects and identifying new opportunities in a client account.
• Manage a team of 15 – 20 resources to execute different projects
• Full ownership of functional, technical, and commercial quality of the project.
• Passion to go into details/depth on project functional & technical aspects
• Analysis Skills – Natural interest to analysis and problem-solving. Should be able to analyze business problems faced by the client and suggest solutions.
• Be a true servant leader to the team and win the confidence of the team through regular interactions, professional friendliness, courtesy, respect, and knowledge.
• Client Management

a. Build customer confidence through detailing, pro-active nature, business value additions and quality

b. Conduct regular status meetings with stakeholders and communicate threats identified, actions planned, forecasted dates for milestones, dependencies with client teams etc.

c. Negotiate and arrive at consensus on scope changes, change requests etc.

d. Study the different businesses of the client company and look out for options for more digital transformation in such areas. Present Experion capabilities and resource skills sets in appropriate forums

• Completely manage a client account ensuring the right balance between delivery of ongoing projects and skills to maintain the customer relationship to identify new prospective projects from the client account.
• Experience and confidence in client management with good articulation, detailing and negotiation skills.
• Capable in coordinating client interactions for product requirement grooming and detailing, product development with modern engineering practices, user acceptance testing, rollout and release phases.
• Experience in Product Development in Web/Mobile technologies with industry standard engineering practices (CI/CD, DevOps, Automated Testing, Unit Testing through Code, Automated Review Gates etc.)
• Passionate about going into details.
• Expertise in handling end to end project delivery in Agile Methodology with hands on experience in Product Grooming, Agile Ceremonies, Collaborating with Technical Architects, Development, Testing, Release and Maintenance of the product.
• Excellent Project Management skills including Estimation, Scheduling, Tracking, Commercials and Quality
• Experience in managing teams of size > 20
• Experience in working with Agile teams in Scrum Master role anchoring different ceremonies like grooming, sprint planning, sprint retro and sprint demo
• Excellent team management skills, enabling each team member to improve their competencies and work quality, become better professionals
• Adequate technical exposure to understand modern web/mobile application development along with ability to visualize and understand technology architecture
• Nice to have: Experience in hospitality and e-commerce