1. Provide complete infrastructure support, including cybersecurity measures, troubleshooting, maintenance, and optimization of IT systems.

2. Offer internal support to employees, addressing their IT-related issues promptly and effectively, with a focus on cybersecurity.

3. Deliver remote customer support, ensuring timely resolution of technical issues and inquiries related to cybersecurity and IT infrastructure.

4. Configure, install, and maintain firewalls, access points, VLANs, switches, and other networking equipment with a strong emphasis on security protocols.

5. Implement and manage cybersecurity measures to protect organizational assets and data.

6. Administer servers, ensuring their smooth operation, security compliance, and resilience against cyber threats.