• Calculate staff requirements based on demand projections.
• Create staff schedules to maximize service and minimize cost.
• Timely update of resource schedules on the schedule management tool (Retain).
• Timely review and resolution of scheduling conflicts.
• Proactive review of resource availability/future project demands.
• Minimize open, unfulfilled demand.
• Mailbox management.
• Optimization of resource utilization through effective resource deployment.
• Basic reporting and analysis.

Graduates with 0-1 year of relevant workforce management experience. Non-resource management professionals with 1 year of general work experience in any field of work, that display required skillset competencies can also be hired as Associate in resource management team.