Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models
Learn technology business/system domain and as recommended by the project/account
Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.
Identify the problem patterns and improve the technical design of the application/system
Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.
Independently analyze design develop and test functionalities
Develop technical documents such as Functional Design Specifications Deployment documentation
A single point of contact for the build and deployment issues and resolving on time
Responsible for code/configuration changes to production environment to resolve any issues post production move
Independently manage client environments/perform installation related activities
Perform root cause analysis technical troubleshooting architecture resolve performance issues
Mentor juniors for client discussions and day to day activities and basic administrative tasks
Perform other duties as assigned or requested.
Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for small improvements in business processes. complete sprint deliverables ahead of schedule; helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc…
Self-learning and implement new features released in ERP/CRM wherever possible.
Set goals in NorthStar and timely measure the progress and update accordingly.
Requirements :
Explain and communicate the design / development to the customer
Perform and evaluate test results against product specifications
Break down complex problems into logical components
Manage and guarantee high levels of cohesion and quality
Estimate effort time required for own work
Perform and evaluate test in the customer or target environment
Make quick decisions on technical/project related challenges
Team player capabilities and can manage a team mentor and handle people related issues with the team
Maintain high motivation levels and positive dynamics in the team.
Set goals for self and team. Provide feedback for team members
Create and articulate impactful technical presentations
Follow high level of business etiquette in emails and other business communication
Drive conference calls with customers and answer customer questions
Proactively ask for and help
Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks.
Build confidence with customers by meeting the deliverables in time with quality.
Estimate effort time and resources required for developing / debugging features / components
Strong analytical and problem-solving abilities
Ability to advise on best practices and approaches to the team and the client
Ability to prepare test data and steps for unit integration and production testing as per project needs.
Strong and effective written and verbal communication skills.