Clerk, Hotel Front Desk
HOLIDAY INN EXPRESS AND SUITES WELLAND
Welland, ON, Canada
16.26 - / Hr
Experience : 0 Yrs | Full Time
Description :
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Handle wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
Requirements :
  • Languages
  • English
  • Education
  • Secondary (high) school graduation certificate
  • Experience
  • Experience an asset
Welland, ON, Canada
Last date to apply : 28-02-2023

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