As a member of a collaborative Integrated RAN Customer Experience Technical Support Leadership team, facilitate realization of global strategies, priorities and transformation in close cooperation and collaboration with key stakeholders
Drive own accountabilities in the line, manage CSR, Emergency Handling, Continuous Deployment (CD) Support, Legacy functionality support in First Field introduction (FFI) for CD zone
Support key customer projects including technical support pertaining to digitalization and analytics
Drive Customer Centricity mindset enabled by engagement and feedback from our customers
Drive a learning organization mindset to continuously improve and grow
Enable proactive engagements with customers to build best in class trust and relationship
Requirements :
People leadership to develop successful, highly engaged teams
Strategic and big picture thinking, with the ability to focus on delivering on your contribution to Network R&D today and into the future
Thrives on accountability, overcoming challenges with a can-do attitude and motivated to achieve beyond expectations
Collaborates by default and looks to work together rather than contend, also holding your teams accountable for working as one Networks R&D
Authentic, curious, courageous, and inspiring leadership with empathy and humanness, whilst building impactful teams and growing tomorrow’s leaders
Fact-based and timely decisions, stepping forward to make tough decisions even when paradoxes are present, details lacking, or the stakes are high
Customer-first approach and proactively build this in your team
Contribute and drive internal efficiency and simplification