Customer Focus: Lead functional scope definition and design for Ariba Upstream, Downstream and Supply Chain Collaboration solution / Uses knowledge of customer s business and industry to assess findings and shape solutions. Influences the opinions and decisions of clients using understanding of client s organizational processes and structure / Speaks to a variety of customers from different departments, at different levels, and in large or small groups (e.g. client project manager, technical team). Knows customer problems and anticipates their needs / Identifies client issues and approaches for determining potential solutions. Recognizes the service needs associated with a client-focused business model / Dedicated to delivering exceptional results. Leads customers through the lifecycle of an Ariba implementation.o Guides customers through the design process to make decisions with full visibility into Ariba Best Practices.o Assists customers in the development of processes and procedures which leverage Ariba solution functionality being deployed.o Authors Functional and Technical design documents.o Plans and manages project tasks and resources to ensure deliverables are on time, within budget, and meet quality standards to achieve high customer satisfaction.o Often will lead some portion of the customer deployment.o Can deploy Ariba solutions that they may not have previously deployed. Shares expertise through training and communications with customers ensuring knowledge transfer and the desired level of self-sufficiency is achieved. 

• To oversee quality assurance processes, ensuring adherence to coding standards , implementation of best practices and perform Value creation and KM activities.
• To ensure process improvement and compliance| and participate in technical design discussion and to review technical documents.