1. Design, coordinate, and maintain the overall usability of the City's major software applications:

• Provide application support, development, analysis, design, programming, testing, implementation, and maintenance using tools such as Microsoft Visual Studio, Microsoft SQL Server, and SSRS
• Design effective, usable application interfaces using modern UI development platforms and languages such as C#.NET, MVC.NET, JavaScript, Bootstrap, Razor, HTML, and CSS
• Participate in all phases of web and mobile application development including project management, analysis, design, programming, testing, implementation, and maintenance
• Modify and modernize existing applications
• Assist departments with evaluation and selection of cloud-based applications
• Establish interface requirements, and develop applications to enable data sharing between applications and various databases
• Provide training on new and enhanced applications for users

2. Communicate with and support customers and Information Technology staff:

• Provide support and service to our internal and external clients
• Provide application support, analysis, troubleshooting, implementation, and maintenance with users verbally and in writing to provide development and enhancement project updates
• Prepare user documentation on applications for customers and internal IT use
• Provide written updates of project status for Lead Software Engineer and customers as requested
• Work with IT and City departments and divisions to find solutions to improve business efficiencies
• Scoping, communicating, and coordinating projects with project stakeholders
• Manage projects and applications

3. Maintain and support all Information Technology Department and City policies and practices:

• Update automated request tracking system on a weekly basis
• Compile monthly and quarterly activity statistics and user feedback
• Evaluate cost-effectiveness of requests, and prepare written recommendations for the Lead Software Engineer, as requested
• Develop, create, and/or update project plans as required
• Participate in weekly planning and status meetings with Software Engineering Team
• Attend training classes and seminars related to job responsibilities
• Adhere to all established City programming standards and procedures by reading and understanding such procedures

4. Communicate successfully and maintain effective relationships:

• Prepare effective written communications, manuals, and training for users
• Work and communicate effectively with other department members as well as the City and public in a positive collaborative manner
• Provide training on new and enhanced applications for users

5. Maintain regular and punctual attendance

• Graduation from an accredited four-year college with major course work in Computer Science, Computer Information Systems, Information Management, or related field
• Prior experience with .NET, Scripting, SQL, SSRS, and interface development
• Ability to pass the Criminal Justice Information Services (CJIS) background check
• Software Engineer II requires a minimum of 2 years of directly related work experience