• Plans, assigns, supervises, coaches, mentors, and reviews the work of employees engaged in the delivery of employment and social services.
• Consults with and guides social workers in providing counseling, support, and guidance to clients with complex or specialized needs.
• Reviews and approves forms, applications, court reports, placements, reports of abuse and other documents to verify information or determine proper course of actions; reassesses and modifies case plan.
• Reviews and approves reports of abuse; suggests or approves placements; may provide information to law enforcement or district attorneys; may testify in court.
• Documents and addresses clients' concerns and complaints.
• Selects, trains, evaluates, and disciplines subordinate staff.
• Discusses or interprets regulations, rules, policies and programs to clients, applicants, staff and the general public.
• Oversees the development of community resources for various programs.
• Participates in the development of in-service staff development programs.
• Evaluates the effectiveness of policies and procedures.
• Represents the agency at conferences and address' community groups.
• Facilitates communication between staff and management; communicates expectations and activities, policy changes, and regulatory changes; evaluates and recommends service delivery improvements.
• Authorizes the provision of social and employment services, provides services, and makes referrals to other agency staff and community agencies.
• Provides social services for sensitive or confidential cases, in the absence of assigned social workers or to meet workload demands.
• Participates or intercedes in interviews to defuse hostile or angry clients; obtains information on personal issues in difficult or emotional situations; explains decisions or recommendations to clients and family members.
• Establishes and maintains effective working relationships and trust with staff, clients, family members, community organizations and the public; collaborates with service providers, facilitates a work environment favoring teamwork, collaboration and mutual respect
• Provides peer support for coworkers facing case-related stress.
• Develops and prepares court reports, case plans, case narratives and safety plans in automated computer systems.
• Enters and retrieves data and narratives from automated computer systems; researches information using the Internet and computer resources.
• Maintains written chronological narrative reflecting personal or other contacts with the client and reasons for the social worker's actions, prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers.
• Receives, approves and prepares correspondence and reports.
• Ensures all services are delivered in a respectful, culturally sensitive and appropriate manner and in conformance with agency, state, and federal requirements.
• Maintains client confidentiality; maintains confidential information in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics.
• Participates in after hours on-call emergency response.
• May direct research studies and corresponding reports.
• May provide supervision for master's degree level interns and oversight of clinically licensed professionals.
• Performs other duties as assigned.

Meet qualifications of Social Worker Supervisor II-A; AND upon possession of a valid associate registration number issued by the Board of Behavioral Sciences as an Associate Marriage and Family Therapist (AMFT), Associate Clinical Social Worker (ASW), or Associate Professional Clinical Counselor (APCC). Social Worker Supervisors in this range must obtain an appropriate license to practice as a Licensed Marriage and Family Therapist (LMFT), License Clinical Social Worker (LCSW), or Licensed Professional Clinical Counselor (LPCC) in the State of California within six (6) years following registration as an associate.