Develops and presents training courses and programs which includes preparing curriculum, designing manuals, and conducting or facilitating training on various topics and skills.

• Develop and maintain relationships with area managers, directors and other essential staff members to identify employee and agency skills training and organizational development needs through surveys, interviews, or other sources; reviews and analyzes special requests for training courses and organizational efficiencies, and ensure that solutions meet business priorities, both in terms of content, delivery format and timing.

• Perform broadband technical and industry research to assure technical accuracy of lesson material.

• Write learning outcomes; verify achievement of objectives through engaging activities, well-written test questions, and virtual hands-on skills verification mechanisms

• Ensure the instructional integrity of lesson development projects through systematic design and clear writing of scripts, narratives, storyboards, and objective maps

• Conduct training evaluation and follow up sessions to ensure continuous development, enhancement of skill solutions, satisfaction, and return on investment for clients and skills academy.

• Responsible for keeping curriculum and resource materials updated for current list of class titles.

• Update and track employee training records through use of a learning management system.

• Help develop marketing and promotional materials for upcoming training events.

• Respond to requests for specialized training and assists in conducting needs assessments to help determine the appropriate course of action.

• Evaluates results of conducted training by various methods and adjusts materials and/or techniques as needed to meet division goals and objectives.

• Develops interactive tools following training to assist in continued education programs.
 

Bachelor’s degree in instructional design, instructional technology, adult education, or related field and two years of technical experience or a combination of education and experience.