- Supervises, trains, and evaluates professional and technical subordinates; provides technical advice and assistance to staff; selects and supervises the work of contractors.
- Supervises the development of plans and estimates for systems development and major enhancements of the City’s information technology systems; supervises and participates in the preparation of special information technology studies and reports.
- Assists in the development and implementation of goals, objectives, policies, and priorities for an information technology unit; assists in the preparation and administration of unit budget; supervises and participates in the preparation of equipment acquisition and improvement
programs and budgets.
- Establish program and production goals, priorities and major work schedules in accordance with established policies
- Coordinate resolution of complex and technical problems and system changes that affect the work of the unit
- Confers others regarding project priorities and progress; participates in planning, progress and design review meetings; provides technical assistance to resolve barriers to completion; negotiates contractor claims.
- Reviews and approves programming, systems development and systems enhancement plans, work orders, consultant and related bills and purchase orders; prepares and monitors consultant agreements, reviews new and proposed laws, regulations, codes, methods, materials and technique for application to projects; develops and implements procedures, standards and systems.
- Participates in committees and work groups; may lead or participate in planning or focus groups; may represent the department; prepares comprehensive technical and statistical reports; maintains a variety of records and technical data.
- Performs related or other duties as assigned.

- Manage, plan, assign, and supervise the work of a diverse staff in the accomplishment of multiple projects.
- Establish and maintain effective working relationships within various work groups.
- Manage multiple technical projects and adhere to deadlines.
- Use a variety of automated computer hardware and software systems.
- Communicate effectively, verbally and in writing.
- Exercise analytical skills in providing fact-based details to support ideas, recommendations, and analysis
- Coordinate within own department and across departments to identify opportunities for shared use of information systems and technologies.