Develops, implements, and monitors program work plan goals, objectives, policies, procedures, budget, and work standards
Develops and implements Board of Directors adopted policy in support of the communication of information
Plans and oversees the study and implementation of marketing, public relations, and communications programs
Develops and reviews scopes of work for contracts; resolves legal, contractual, and technical issues
Reviews and evaluates contractor proposals, oversees contractor work, and reviews and approves work product
Designs policies, programs, fiscal management plans, and administrative procedures
Interacts with business, professional, civic, government, community groups and leaders in the coordination and implementation of projects
Collaborates with Design Studio staff to ensure quality and consistency of Metro's brand design and voice across all marketing platforms
Collaborates with interactive and social media staff to keep up to date on new trends and ensure best practices
Prepares comprehensive reports and correspondence
Develops, oversees, monitors, and adheres to department budget, goals, and schedules which comply with agency-wide fiscal responsibility
Supervises and motivates assigned staff
Implements and/or ensures staff development and training
Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
Requirements :
Education
Bachelor's Degree in Communications, Marketing, Public Relations, Public Administration, Business, Computer Science, Management Information Systems, Visual Communications, Graphic Design, or a related field; Master's Degree in a related field preferred
Experience
Five years of relevant management-level experience in customer-facing communications technology (web and mobile), or marketing and communications, or communications and creative new media