Reviews provider roster of patients for the day and helps to facilitate clinic flow
Monitors the status of patient arrivals, no shows and walk-ins and communicates information as necessary
Communicates with waiting patients when provider schedule is delayed compared to appointment time
Measures, records and reports patient vital signs, height, weight and preliminary medical information in accordance with clinic policy or provider preference.
Completes all necessary intake paper work prior to patient visit with provider; i.e. intake stamp, consents, billing forms etc.
Prepares patient and room for examination based on purpose of visit
Assists provider with examination and procedures as necessary
Performs simple tests, procedures and dressings etc. in accordance with Health Center policy as directed
Documents patient care and services in medical record as appropriate and checks for a completed billing form on each patient
Uses routine equipment in the assigned clinics and performs quality controls as required by clinic policy.
Stocks work area with necessary supplies and equipment. Monitors for broken or malfunctioning equipment and communicates problem as appropriate.
Makes patient appointments, processes associated information, communicates with appointment unit as required
Acts as an intermediary between patients and other departments regarding necessary services when requested
Takes messages and other critical information for providers during assigned clinic times
Instructs patients regarding how to access services within the system
Assists in emergency care situations as directed
Attends staff meetings as scheduled
Provides and promotes excellent customer service for all internal and external customers
Requirements :
Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate
Certification: A valid certificate from a state accredited Medical Assistant Program or a Certified Medical Assistant certifying organization approved by the Medical Board of California and a current CPR certificate.
Experience: Six (6) months of full time experience as a Certified Medical Assistant in an ambulatory care setting.