Fully proficient to analyze user system and application needs, determine and evaluate alternative solutions and approaches to meeting those needs.
Consult with users to identify and document software/system purpose, workflow issues, output needs and to determine overall functional and technical system requirements and specifications.
Collaborate in the development of specifications and requirements for the optimal integration, design and implementation of systems and equipment.
Act as a software vendor liaison and make recommend modifications to third party software to meet user needs.
Assist in monitoring and maintaining supported application infrastructure to identify and correct underlying issues and integrity problems.
Assess impact of CMS or campus change control procedure.
Track and communicate assigned technical projects and problems to resolution and follow up on status with departmental leads, division management and other technical staff.
Provide technical support to the campus technical and functional staff who are. maintaining or troubleshooting supported applications or processes.
Perform research, analysis, and problem resolution on supported application. implementations, modifications, and operational issues.
Participate in PeopleSoft upgrades and maintenance projects.
Serve as the campus liaison to CMS for PeopleSoft issues and changes.
Develop succinct, timely programming code or modify software in a logical fashion which optimizes programming resources and meets functional user requirements.
Use productivity tools to develop and modify applications software to meet user needs.
Work with users to test and debug programs
Verify data acquisition and output media and format.
Modify existing or third-party software.
Write documentation to provide user support for new or modified programs and production/operation procedures.
Maintain and support assigned systems to ensure minimal downtime and loss of productivity and service.
Evaluate and enhance the efficiency of existing programs in meeting current and future user needs.
Maintain and support associated databases.
Install new, modified or third-party software releases and/or updates.
Evaluate and supplement vendor supplied documentation for third party software.
Requirements :
Bachelor's degree from an accredited four-year college or university in Computer Science, Computer Information Systems, Information Systems, Engineering, or a related field.
Two years of relevant full-time experience.
OR
Five years full time applied experience and training.