-Provide administrative and professional support to the Assistant Vice Chancellor (AVC), and Marketing Communications (MC) department leadership.

-Coordinate the AVC's calendar, including monitoring and reviewing meeting requests, resolving scheduling conflicts, and meeting priorities, and preparing weekly schedules.

-Assist with meeting arrangements and logistics. including: location, seating, AV, note-taking and refreshments (if applicable)

-Maintain and distribute as necessary department forms, contact lists and applicable department paperwork.

-Assist the department with ordering new hardware/software and with IT service calls; track calls through to completion. Facilitate quarterly IT meetings, prepare agendas and track action items. Serve as inventory coordinator for the department.

-Prepare or edit written communications, spreadsheets, documents, memos, and presentations as needed.

-Assist with onboarding new department employees (computer, cell phone, keys, etc.); schedules cross-training, provides department materials and assists with attendance reporting process. All in coordination with parties responsible for division and CO onboarding.

-Assist in maintaining any content pertaining to general operations and contacts on our internal channels, including but not limited to the MarComm site lists on CO intranet and calstate.edu directory, as needed.

-Maintain general department calendar for vacation approvals and important dates.

-Submit facilities requests on behalf of the department.

-Responsible for general department office inbox, e-mails, and phone coverage, and determining the appropriate course of action; assume other front-desk duties as necessary.

-Arrange and confirm all travel arrangements, prepare itineraries, expense claims and track reimbursements for AVC and applicable department members. Reconcile travel accounts in PeopleSoft. Ensure MC staff are up to date on CSU travel policy and expense reporting.

-Responsible for receiving all mail and distributing to the appropriate persons in the department.

-Assist with managing the various department e-mail lists (department, and various leadership and applicable campus lists)

-Answer and respond to incoming calls/e-mails and requests for information, assume other front-desk duties.

-A bachelor's degree in English, Communications, or a related field is preferred. Years of experience can outweigh education baseline.
-Requires verifiable proficiency in standard Microsoft Office suite programs (including excel). Familiarity with job tracking software and event management platforms, such as Workzone and EventsAIR, is preferred.

-Requires strong written and oral communication skills, and the ability to convey sometimes difficult information in a pleasant and professional manner.

-Requires strong time management skills and the ability to focus on multiple projects simultaneously while completing high-quality work against strict and often competing deadlines.