Interviews and works with managers, users and application analysts and development teams, to identify and document user business rules and processes, and data requirements; defines project scope for approval; develops and writes system and program specifications, diagrams processes and data flows; develops and demonstrates prototypes for approval; conducts project status meetings with managers, stakeholders and users.Designs, develops or modifies applications to meet user and court business requirements; designs system architecture; develops new applications and application enhancements and modifications; performs coding and debugging of programs, modules, and interfaces, utilizing applicable programming languages; develops menus, screens, scripts, queries, forms and reporting formats and capabilities.Researches, tests, evaluates and makes recommendations on potential software packages and development; provides input on hardware requirements; analyzes and documents test results following installations and upgrades; communicates with vendors on behalf of users to resolve problems.Designs and conducts unit and systems testing to ensure applications perform as designed and meet user requirements; analyzes test results and develops fixes to resolve problems identified; plans and executes conversion and installation processes; works with other information technology staff in executing comprehensive quality assurance processes; develops and implements security and access rights for applications.Uses best practices and techniques to achieve technical problem resolution for databases and applications; trains users on new applications and features; prepares training materials, user manuals and instructions, as well as system documentation.Develops and evaluates testing routines or procedures for adequacy, sufficiency and effectiveness; tests issues such as system integration, performance and system security on a regular schedule or after any major program modifications.Provides advanced technical support for the resolution of escalated user problems; analyzes, troubleshoots and resolves application information; answers technical questions and provides guidance to Systems Technicians, Analysts, and users on system functionalities and methods for correcting problems.Maintains up-to-date technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional associations.Represents the department on court-wide committees; provides expert guidance on technical operations; evaluates and executes application requests; presents solution/options to stakeholders.Develops functional requirements for systems including upgrades and new technology solutions; consults with vendors to define hardware and software requirements.Contributes to team efforts by performing highly detailed work on multiple concurrent tasks under strict deadlines; coordinates the work of other information technology staff related to application development processes.Performs other duties as assigned.

• Graduation from an accredited four (4) year college or university with a major in management information systems, computer science, or a closely related field, and
• A minimum of three (3) years of progressively responsible professional experience involving applications development, implementation, support, or maintenance, or
• An equivalent combination of education, training, and experience.