Performs a variety of customer service functions applicable to police department operations including records release and maintenance, receiving, responding to, and entering requests for police reports, and screening and forwarding telephone calls.
Provides general information regarding department policies, procedures, requests for information, and requests for service in person and by telephone, and coordinating work with other City departments.
Processes citations including dispositions, parking citations, administrative citations, moving citations, warrants, and bonds; inputs citations into an online records management system; electronically sends citations to the court and violators, as needed.
Processes warrants received by the Police Department; ensures information on warrants is accurate; enters warrants into the City's records management system; runs driver's license information to confirm identity; runs criminal history to obtain additional information; monitors warrant teletypes including pick-up notices from other law enforcement agencies; monitor warrants which are recalled by the court and logs each recalled warrant accordingly.
Processes a variety of criminal records, traffic accidents, subpoenas, background checks, juvenile sealings, record reviews, and public record act requests; performs live scan fingerprinting functions.
Processes and sends criminal reports to the county District Attorney's office for arraignment; delivers cases to the DA's office for prosecution; receives and processes case declines from DA's Office; responds to requests for information and evidence from the DA's Office including body camera video footage, photos, digital evidence, and related documents.
Issues cardroom dealer and taxi/driver for hire permits.
Maintains and updates records according to established policies and procedures, including indexing a wide variety of violations and notifications, tracking and filing reports, and redacting confidential information when required; purges records and files as required.
Enters a variety of statistical data and reporting into computer systems with a high degree of accuracy including data for monthly Department of Justice statistics; assembles and compiles information for a variety of departmental, State mandated, and statistical reports, including verifying accuracy and completion of reports and maintaining files.
Composes, types, formats, and proofreads a variety of routine reports, letters, documents, and memoranda; checks drafts for punctuation, spelling, and grammar, and suggests corrections.
Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and unit policies and procedures in determining completeness of applications, records, and files.
Performs a variety of administrative support duties, including answering and directing telephone calls and assisting customers at the front counter; interacts with criminals and victims at the front counter and on the phone; picks up, delivers, processes, and distributes mail and bank deposits; prepares court packages; sorts, files, copies, and distributes a variety of documents.
Provides research assistance to officers and other law enforcement personnel.
Observes and complies with City and mandated safety rules, regulations and protocols.
Performs other duties as assigned.
Requirements :
Education :
Police Records Technician I: Equivalent to completion of the twelfth (12th) grade.
Police Records Technician II: Equivalent to completion of the twelfth (12th) grade, supplemented by specialized clerical and business office course work.
Experience:
Police Records Technician I: One (1) year of clerical or office experience.
Police Records Technician II: One (1) year of increasingly responsible experience equivalent to a Police Records Technician I with the City of Chico.