Maintains accounting worksheets, spreadsheets, NSF log, records, etc. Provides additional information and assistance to internal and external customers as required. Support, research and dispute chargebacks received from TVM/POS transactions. Reviews delinquent accounts and initiates collection of delinquent accounts in accordance with established policies and procedures. Responds to vendor questions obtained through Vendor Hotline and Email account; receive, sort, process and verify all outgoing vendor orders. Oversees ride RTC email and research alerts related to mitigate reduced fare entitlement and credit card fraud. Prepares cash and checks for review and for deposit. Maintains control of inventory of fare media in cash drawer. Completes pass sales through POS system for walk in customers, US Mail requests, internet sales, and Vendor sales. Monitors and handles incoming calls to agency main phone line. Receives, logs, safeguards, and distributes mail and other deliveries. Researches, analyzes, extracts, and compiles data for reports and other documents. Codes information for entry into automated records. Operates a variety of office equipment. Composes correspondence and other documents; performs clerical duties to support the operations of a work unit. Provides information and assistance to internal and external customers as required. Other duties as assigned.
Education and Work Experience: Equivalent to High School diploma and two (2) year of clerical/administrative experience in an accounting function.
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