Performs advanced-level server administration, configuration, troubleshooting and problem resolution for a large college datacenter including its interdependent, integrated and ancillary products and technologies; administers serve platforms in physical and virtual environments; installs, configures, tests and implements system monitoring and management software tools; monitors system resources including server utilization, disk usage, response time and other performance issues; installs and tests operating system patches, releases, upgrades and fixes; develops scripts to automate routine system maintenance tasks.
Designs, implements, documents and administers physical and virtual servers and associated software in a clustered environment to ensure availability, reliability and scalability; creates and documents appropriate policies for various types of client end devices including tablets, laptops, smartphones and PCs.
Installs and utilizes appropriate software tools to monitor system alerts, events, changes and activities that may impact performance or security; researches, troubleshoots and resolves system errors, failures and other problems.
Manages disaster-recovery solutions for core infrastructure services; monitors and maintains replication and backup systems; ensure all data is properly offloaded to a secondary location following established procedures.
Monitors and reports on all backups of the virtual and physical environments in a large college datacenter including servers, virtual desktops and specialized software; reviews automated messages on a daily basis to ensure backup processes completed successfully; researches and resolves error messages, disk failures and other problems; administers and configures backup storage; implements and tests disaster-recovery plans; performs regular enterprise data backup coverage review and makes adjustments as required.
Plans and directs upgrades of operating systems and designs systems enhancements; performs system hardware and software patching and firmware updating; serves as project manager for major upgrades.
Provides technical direction to Network Administrator on major issues involving the network infrastructure and provides daily real time alerts to IT Customer Support staff on current performance issues and solution timelines; assists Network Administrators on troubleshooting network issues and devices.
Provides technical training and documentation to support staff regarding the virtual environment.
Serves as Active Directory administrator for Microsoft units; creates/deletes objects in Active Directory, maintains security, creates queries and utilizes tools to audit modifications, deletions and additions; manages a variety of application servers, including exchange, anti-virus, email, file and print servers; deploys anti-virus updates and security policies; creates college-level user and network accounts, permissions, distribution lists and security groups; troubleshoots and resolves user access, application integration and other problems.
Works with the Infrastructure Systems Engineer on joint backup and disaster-recovery plans for both datacenters.
Develops specifications and works with vendors on the purchase of new or replacement server hardware, software and other products to support projects and systems as assigned.
Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.
Requirements :
Graduation from an accredited college or university with a bachelor's degree in management information systems, information technology, computer science or a closely related field, and at least three years of progressively responsible experience in system server infrastructures and desktop virtualization and datacenter backup and recovery strategies; or an equivalent combination of training and experience. Experience in an information systems environment similar in size and complexity to that of the District and FCC college is preferred.