Conducts security patrols at branch locations, other Library facilities, parking lots/garages, and surrounding areas for unsafe conditions and reports them as necessary. Responds to fire alarms, security alarms, and accidents - contacts appropriate emergency personnel. Investigates disturbances and in the event of an emergency, maintains order and safety of occupants. Provides customer service and acts as a source of information and assistance to inform the public of information regarding Library services, programming, policy and regulations. Anticipates, de-escalates, and solves problems and/or provides reports to appropriate agency. Monitors welfare of security personnel working after-hours, overnight, and at remote assignments. Provides direction and training to security personnel, contract employees, and other City departments regarding Non-Violent Crisis Intervention and other training areas. Issues and enforces Criminal Trespass Notices for violations and determines if police assistance is needed. Completes and maintains incident reports and other routine documentation. Directs traffic and provides crowd control and security services for after-hours events held by internal and external customers. Transports and safeguards cash pick up and drop offs at all Library locations. 

Graduation from an accredited high school or equivalent, plus one (1) year of experience in a field related to the job.