Receive incoming calls from the public requesting public safety or emergency service; monitor calls for the Williams Fire Department, the Colusa Municipal Fire Department; dispatch law enforcement and emergency response units as necessary; relay information and assistance requests; maintain radio contact with units in the field; relay traffic to and from other stations or agencies as required; monitor alarms and report activity as necessary.
Use a teletype computer terminal to record, modify and retrieve data including missing and wanted persons, stolen and recovered property and driver’s license and vehicle registration information; make CLETS and AMIS inquiries as required.
Record, type, and file records and other reports and materials including complaints, declarations, fingerprint cards and index cards on bookings, warrants, citations and crime reports; purge case files, warrants and booking as necessary.
Prepare, process and file civil papers including court summons, complaints, notices, claims, orders and subpoenas.
Sort, file, copy and distribute crime reports, domestic violence reports, traffic reports, citations, civil papers and petitions to appropriate parties including the District Attorney, Probation Officers, and the Superior Court.
Receive applications for various permits including gun registration; fingerprint the public needing fingerprints for licenses and employment; collect fees for services.
Assist Department staff and the public in person and by phone; mail reports requested by outside agencies; provide general information regarding Department activities, policies, and procedures.
Receive, open and distribute incoming mail to appropriate staff, departments and prisoners; collect and disburse all outgoing mail from various divisions.
Monitor the jail for emergency and security problems.
Perform related duties and responsibilities as required.
Requirements :
Experience:
Dispatcher Trainee : Some clerical experience.
Dispatcher : One year of responsible clerical experience preferably including frequent public contact.
Training:
Equivalent to the completion of the twelfth grade.