• Welcomes Recreation Center visitors, determines nature of interest and directs to appropriate location for desired program/activity. 
• Answers telephone calls, determines nature of business,
• answers inquiries and/or refers callers to appropriate Recreation Department personnel. 
• Provides the general public information concerning Recreation
• Department services and activities. 
• Uses RecTrac software for collecting membership and all
• associated Recreation Department program fees and facility rental program and collecting and accounting for associated fees. 
• Uses Procare Childcare software to monitor check-in and
• check-out of children and adults, maintaining and updating household data. 
• Assists with records retention, scanning documents into
• Laserfiche, maintaining membership files and membership renewal drives. 
• Prepares documents, reports, thank you letters, special flyers and handouts, maintains facility calendars, facility participation
• statistics. 
• Trains other employees on RecTrac software for collecting
• membership and all associated Recreation Department program fees, etc. Regularly performs database cleanup. 
• Trains other employees on Procare Childcare software to
• monitor check-in and check-out of children and adults. 
• Composes and types a wide variety of routine correspondence. 

High school diploma or general education degree (GED); and two
(2) years of progressively responsible receptionist, clerical or administrative experience; or an Associates Degree from an accredited college; or an equivalent combination of education and experience.