- Entry of daily shipment data for invoicing

- Prepare all necessary documentation to accompany shipments, where appropriate

- Support with daily shipments and packing

- Data entry of despatch information ready for customer invoicing

- Creating packing lists, despatch notes, customs documentation and invoices necessary to ship products and services

- Contact with all couriers such as DHL, TNT, FedX, UPS and other customer logistic companies

- Liaise with Production, and other internal departments, to ensure shipments are maximised

- Packing product safely and in compliance with customer requirements in despatch and packing Review ABC Analysis report and place stock and call-off purchase orders, to cover all required materials and services

- Review and manage stock levels, working closely with suppliers, to match the company’s usage

- Maintain Infoflo and relevant TM specifications

-Place non-stock orders, making sure all approvals and associated documentation is present and correct. Review sources and pricing to offer best value for the business

- Follow up, by telephone, on all purchase orders placed. Chase up acknowledgements and follow up on scheduled deliveries to ensure on time delivery

- Maintain the non-stock order data spread sheet

- Set-up new supplier accounts

- Maintaining suppliers’ correct contact details and support with quality certification for the company approved supplier list

- Work closely with stores personnel to verify stock levels against stock control system

- Responsible for sourcing controlled services. e.g. Shred-It paper recycling etc.

- Monitor and maintain stationary requirements

- Proactively work on sourcing and service related projects, for the benefit of improving service, - quality and reducing cost

- Assist with any stock counts as directed

- Foster close working relationships with associated departments

- Support the business compliance activities, as requested

- Deputise for stores personnel during absences etc

- Minimum GCSEs English & Maths

- Previous experience in a customer service or warehouse or purchasing role

- Experience of working with MRP systems is essential

- Purchasing activities with relation to order entry and delivery performance

- Fast paced manufacturing environment, or something similar

- ERP systems – their understanding and use

- Fully PC literate, Microsoft Office (Excel, PowerPoint, Word, as a minimum)

- Numerate and literate

- Methodical and an eye for detail

- Effective communicator – both verbal and written

- “Hands on” approach to all tasks

- Ability to take a proactive approach to overcome challenges and achieve results

- Ability to work effectively under pressure in a fast moving production environment

- Positive, can-do attitude and approach to all situations and problems

- Set priorities, taking into account short and long-term needs of the business

- Reliable

- Fluent in English, both oral and written.