- Design, configuration, implementation, documentation and troubleshooting of solutions for customers

- Communicating effectively and building the trust and respect of both colleagues and clients

- Working closely with Account Managers and Project Managers to ensure successful delivery of projects

- Working on any aspect of network design and support, while operating within a multi-client environment

- Develop and maintain expert understanding of network technologies, with access to best industry training programs

- Ensuring an ongoing quality of service, delivery and adherence to agreed SLAs

- Maintaining a high level of understanding of major network technologies: switching, routing, wireless, RADIUS, Network Access Control

- Industry certifications are looked upon favourably especially if you hold them with vendors we work with e.g. HPE Aruba Associate, Professional or Expert level; Alcatel-Lucent System or Field Expert; Infoblox CDCA, CDAT certifications

- If you have experience and hold equivalent certifications with other vendors we would still love to hear from you

- Keen to learn and adopt new technologies

- The ability to provide effective and productive stakeholder management

- Excellent communication skills, both written and verbal

- A flexible approach to delivering against tight deadlines in a challenging environment

- Able to drive and with a full UK driving licence, to travel to our customer locations within the UK as necessary