Jobfliq.com | IT Operations Engineer (school Based) Job in

IT Operations Engineer (school Based)
THE ALPHA PLUS GROUP
London, UK

30000 - 35000 / Yrs

Experience : 0 Yrs | Full Time

Description :

Provide technical advice in support of the resolution of IT incidents.
Work with the Service Desk to ensure escalated IT issues are resolved within their SLA.
Work with Head Office in implementing IT systems.
Document the setup and configuration of all IT systems bespoke to the school.
Manage IT incidents in a structured way using the Service Desk tool.
Manage IT problems to resolution.
Ensure IT changes are managed in a structured way and documented.
Advise on system enhancements and make recommendations for improvements or replacements.
Support the deployment of school systems as required.
Provide advice and guidance on the use of IT systems to staff and students.
Ensure IT documentation and asset lists are kept up to date.
Assist in the design, implementation and management of a comprehensive Disaster Recovery Plan.
Assist in the selection and acquisition of computer hardware, software and third party application packages.
Ensure Alpha Plus Group policies are adhered to, with a focus on IT and data security.
Ensure local school policies and procedures are in place to maintain fully operational, robust and secure ICT systems.
Work flexibly as required in support of the duties of the role.

Requirements :

A strong technical understanding of IT systems.
Proven experience of server and network infrastructure support.
Experience of diagnosing and resolving technical errors.
Experience of providing advice and guidance to users in their use of IT equipment.
Experience of implementing IT system changes.
Experience in the education sector would be beneficial but is not essential.

London, UK

Last date to apply : 30-11-2022

Get Free Registration

Join us & Explore thousands of jobs