• As Housing Rights Worker, you will deliver high quality housing advice and advocacy in line with the hub’s local community priorities and work alongside people who are experiencing homelessness and bad housing to identify issues facing local communities.  You will plan and deliver casework to individuals and communities to resolve their housing situation and listen, network with, and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people’s rights.
• We will also count on you to work within local community settings and alongside community groups to deliver advice and rights awareness workshops and to ensure that people with lived experience of homelessness have opportunities to share their story, give their views and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.

A natural communicator, you will have the ability to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge, as well as the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions. A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.