• As a Hospitality Team Member, you will deliver an exceptional experience to all members, visitors and other customers at our client’s wellbeing centre.
• Specifically, you will be involved in front of house duties, administration and bookings, working alongside centre staff to create a positive, solution-focused environment and culture.

Additionally, you will:

- Administer members’ payments
- Collate members’ feedback
- Oversee bookings and the check-in/check-out process
- Administer the HR information system
- Operate the main switchboard, fielding incoming calls
- Provide room and centre orientation to members, demonstrating use of Smartware
 

- Customer care skills
- A working knowledge of Microsoft Office, database systems and intranet
- An excellent telephone manner
- A proactive attitude towards the resolution of any issues or delays
- GCSE level (or equivalent) in English Language and Mathematics (Grade 4 / C)