- In-depth Microsoft Dynamics 365CE product knowledge of the customer service module
- MS Power Apps and Power Automate development experience
- Experience of Microsoft Power Apps Portals
- Plugin development experience
- Experience developing complex reporting using Power BI
- An understanding of the broader Microsoft stack and how to use this to create customer solutions, such as PowerPlatform, Common Data Services or Azure
- A demonstrable understanding of best practices to identify ideal solutions for implementing business requirements in Dynamics 365 CE
- SQL knowledge
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