Comply with departmental processes and procedures Manage the life cycle of course booking administration Manage course scheduling Manage trainer payments and charges to customers Deliver targeted marketing campaigns Create course profiles, learner notes and hand-outs to a high standard Manage trainer compliance Database management Diary management Build professional relationships with customers and trainers Develop knowledge of trainer specialisms Web marketing, advertising and datamining
Requirements :
Experience of managing administration Exceptional interpersonal and customer service skills Strong verbal and written communication skills Numerically confident with good attention to detail IT competent with experience in using Excel within a business environment Knowledge of marketing through social media Commercially minded and analytical Self-driven and results-orientated Responsible and accountable Positive and personable Educated to degree level or above