• Work on reception and the HUB.
• Ensuring the first and continuing impact when people come to our client is one of a warm and individual welcome.
• Answering the telephone, welcoming visitors, taking enquiries, passing messages, issuing temporary ID Badges and receiving deliveries.
• Sorting and distributing incoming post and organising and sending outgoing post.
• Promoting a safe working environment for fellow workers, clients and visitors in line with Health and Safety Law and their Health and Safety policies, reporting any safety hazards, concerns or ideas for improvement.
• Covering the tasks of other members of the Central Services Team during absences which may involve working on reception 5 days a week on occasion.
• Admin support for some front-line services including scanning, printing and post
• Take a leading role in providing a professional, efficient and flexible administrative service as appropriate.
• Supervising volunteers

• Ability to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access etc., to produce correspondence, documents and maintain presentations, records, spreadsheets & databases.
• Comfortable and experienced in engaging with people from diverse backgrounds.
• Experienced in dealing flexibly with a wide range of demands whilst maintaining a warm, friendly approach.
• An efficient and calm organiser.
• Have great time management and organisational skills
• Excellent interpersonal skills, friendly and welcoming.
• Discretion and able to maintain confidentiality.
• A proactive, flexible “can-do” attitude.
• Willingness to work flexibly including occasional work out of office hours.