Responsible for all data entry related to producing a schedule for the Assurance team
Input scheduling information into the scheduling tool
Assign engagements to individual team members by integrating the workflow management system with the schedule
Participate in scheduling meetings and follow-up on unresolved issues
Update assigned schedules on a daily basis
Produce, analyze and distribute weekly utilization reporting to the Partner and Manager group and advise management team of anomalies or trends
Produce ad-hoc reports (ranging in complexity) from our practice management software
Resolve scheduling conflicts with the managers and partners
Proactively building out future schedule by working with managers and partners
Ensure that work is allocated evenly among team members and assign work accordingly when continuity on jobs is required
Communicate scheduling changes and updates to team members
Motivate others to follow processes and escalate issues/challenges as necessary
Implementation of current and future scheduling policies and procedures
Track vacation, overtime, and personal days accrued
Participate in weekly scheduling calls
Monitoring weekly timesheet entries and clarifying any concerns with team members
Connect with schedulers in other MNP offices to help with staffing needs both local and in other regions
Other duties and ad-hoc projects as assigned by the management team
Requirements :
A bachelor's degree in business administration is an asset
Completion of related post-secondary education in administration is an asset
2-4 years of prior experience as a scheduler, or related administrative experience
Experience in a professional services firm preferred
Experience in engagement management processes preferred
Proficient in MS Word, Excel, PowerPoint and Outlook; advanced Excel skills and familiarity with schedule planning or project management systems preferred
Excellent communication skills (both oral and written)
Ability to confidently connect at all levels in the organization using diplomatic communication, influence and negotiation skills
Strong organizational and time management skills
Ability to manage multiple tasks and leverage strong attention to detail
Thrives in a fast-paced environment and is able to prioritize accordingly