User Support Technician
Mobile Squad
Spruce Grove, AB, Canada
39.86 - / Hr
Experience : 1-2 Yrs | Full Time
Description :
  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Requirements :
  • Languages
  • English
  • Education
  • College/CEGEP
  • Experience
  • 1 year to less than 2 years
Spruce Grove, AB, Canada
Last date to apply : 30-11-2022

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